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Watch our FAQs video to learn more about the process of choosing the right piece for you. Commonly asked questions about our Amish furniture regarding pricing, shipping, wood types and much more – all answered in this video. We make it our mission to help you find the perfect, high quality furniture to fit your home and taste / style requirements.
Below are more frequently asked questions. Click on each section to read more on it. Is your question not answered here? Let us know! Use our contact form to ask us your question and we’ll be more than happy to answer any question you have!
As a standard our leaves are 12 inches wide. We can make leaves of just about any size though. Some of the more common sizes are 18 inches wide and 24 inches wide. Something to keep in mind about the larger leaves is that they do get quite heavy, especially the 24 inchers, which can make them harder to handle.
The price for these larger leaves is the same as 2 leaves. For example if you want one 18 inch leaf instead of two 12 inch you price it the same as 2 leaves. The same goes for any other leaf width between 12 and 24 inches.
This chart shows the rough size most TVs true width. For example, if you have a 55″ TV and do not want any over hang on the TV console, you will want to get one that is at least 50″ wide. Measure your TV to get it’s true width to be sure though.
For those located in Michigan the average turn around time is 10 weeks; give or take 2 weeks. Those located outside of Michigan the average turn around time is typically 12 to 14 weeks; give or take 2 weeks. These are estimated times and the build process can vary.
If you would like to make a custom request for your furniture, in the checkout section you will see Order Notes right under shipping. Simply specify your custom features you’d like. An example is rather than 36 inches wide, you would rather have it 38 inches wide.
You are able to order stain boards directly from the website. We offer a “renters” program where if you mail us back the stain boards you will have them credited towards your next order. You can also request for stain boards at the time of ordering and we will ship them out to free for you. You can either keep them or feel free to mail them back to us.
We offer two different type of delivery methods: Curbside and White Glove. There are a couple differences between the two. The first difference is how your furniture is shipped to you. Curbside delivery has the your furniture shipped to your front door. Where as White Glove will have your furniture actually set up inside your home. Price is another difference between the two. Curbside is cheaper than White Glove. Alternatively, you can pick up your furniture, free of charge of course.
If the furniture is damaged during shipping the shipping company will cover all expenses for it’s replacement or repair as well as all shipping charges involved as long as the following guidelines are followed:
When an appointment for delivery has been set please make sure and have a camera, pad of paper and pen or pencil on hand to document any damage that may be present. Be sure to photograph any and all damage to the packaging materials and furniture if its present. DO NOT UNDER ANY CIRCUMSTANCES SIGN THE BILL OF LADING BEFORE YOU HAVE INSPECTED THE FURNITURE FOR DAMAGE. Make the driver wait no matter what. You have made a large investment in the table that you bought and we want to make sure that everything is undamaged and in good condition when it is delivered to you. We will charge the balance on your account. The shipping company is responsible for all items once they take possession. We will help them get your furniture rebuilt or repaired if needed.
We offer a wide range of payment options. Initially, you only need to pay half to get your order started. We don’t require the second half until your order has shipped to your area.
We only require a 50% deposit to start any order. This is 50% of the full order amount (pieces, any tax, shipping, and any other additional fees).
We take these scenarios on a case-by-case scenario since the reasons why someone may not like their order isn’t always the same. For example: if you do not like your furniture because you do not like the way it looks we will not accept it as a return.
This depends on the custom piece. If by custom the piece has slight modifications made to it, we can always see what we can do to help you out. However, if the piece is highly customized to the point it no longer resembles the piece it’s based off of or is a piece we do not normally make we do not accept returns on them.