To give you an accurate shipping quote we need to know what the order consists of and your zip code. All our furniture is shipped blanket wrapped. When your furniture is shipped they will contact you to let you know its on the way and what to expect once it arrives.
Here are the delivery options available for your furniture. The deliveries are currently set up as Curbside. In house has to be quoted.
- Curbside Delivery – Which means you bring it into the house or apartment and set it up. The driver will help you get the furniture off of the truck.
- In-house delivery – with this type of delivery the furniture is brought into your house or apartment and removes whatever packaging materials were used. Set up may not be available for your items.
With either of these options the delivery company will call and schedule an appointment for delivery.
Shipping is NOT available to Alaska, Hawaii, or certain parts of Canada. For Canada, please contact us to see if delivery is available or not.
We guarantee the furniture against worksmanship/craftsmanship for one year. In no way does this apply to normal use or abuse. If something goes wrong with items that are related to the craftsmanship of the furniture within one year of the delivery date the Amish will repair or replace your furniture at no charge. Amishdirectfurniture.com will cover the shipping charges to and from the builder for the first 30 days after the delivery date. After 30 days the shipping costs are the customers responsibility. If the table is somehow damaged by accident after delivery and needs to be repaired our builder will repair it for a reasonable rate. The shipping charges for this are the customers responsibility, though we will help arrange shipping if possible.
Furniture can only be returned NO QUESTIONS ASKED within the first 30 days after delivery. Return shipping will be the customers responsibility. If you do decide to return the furniture for whatever reason the purchase price will be refunded less a 50% restocking fee and original shipping cost.
If the furniture is damaged during shipping the shipping company will cover all expenses for it’s replacement or repair as well as all shipping charges involved as long as the following guidelines are followed:
- The company is called immediately when damage to the packaging materials is present
- The damage is documented (Clearly written)on the bill of lading BEFORE signing it
When an appointment for delivery has been set please make sure and have a camera, pad of paper and pen or pencil on hand to document any damage that may be present. Be sure to photograph any and all damage to the packaging materials and furniture if its present. DO NOT UNDER ANY CIRCUMSTANCES SIGN THE BILL OF LADING BEFORE YOU HAVE INSPECTED THE FURNITURE FOR DAMAGE. Make the driver wait no matter what. You have made a large investment in the table that you bought and we want to make sure that everything is undamaged and in good condition when it is delivered to you. We will charge the balance on your account. The shipping company is responsible for all items once they take possession. We will help them get your furniture rebuilt or repaired if needed.
Amish Direct Furniture is not reliable if a piece is unable to fit into your home regardless of shipping method chosen. Measure your door ways and plan carefully. Our delivery drivers are not equipped or liable for taking apart furniture in order to get it into your home. The furniture is shipped typically in one solid piece and will be brought in as so. If you need help or have any further questions regarding any of this, please use the contact form to email us your question.