Andover Chair

Our consumer protection is our promise to you, the original purchaser, that each piece of LuxHome Seating products will be free from manufacturing defects for its useful life, provided the furniture is used in a residential application.

HARDWOOD FRAMES AND SPRINGS

LuxHome Seating warrants to you, the original retail purchaser, lifetime protection against manufacturing defects of frames and springs.

SEAT FOAM CORES

We fabricate our standard seating with (High Resilient 2.6 Density) polyurethane foam, which is considered the highest quality foam available to the upholstered furniture industry. LuxHome Seating warrants you the original retail purchaser, a lifetime warranty on our high resilient foam cores against any manufacturing defects for the lifetime of the product. The seat foam core refers only to the foam of the cushion, not the fiber wrap or the fabric or leather casing.

Note: Even though we use a high performing polyurethane foam, some flattening or loss of resiliency will occur as a result of normal use and aging. This is not covered under the warranty.

Cushion materials conform to the shape of the user and is not considered to be a manufacturing defect.

Cushion softness is significantly affected by the type of fabric or leather that surrounds it. Proper maintenance and seat cushion rotation where applicable will provide longer life and greater durability.

Cushions suspected to be defective must be returned to the builder for industry testing. If it is determined that the cores were not properly cared for or were under extreme abuse, would void the warranty. If found defective, LuxHome Seating will replace at no charge. Shipping and handling charges will apply to cushion cores replaced after two (2) years.

Blown Fiber Backs Note: Back cushions with blown fiber filling are exceptionally soft, but these fibers will show a loss of resilience as a result of normal use. LuxHome Seating cannot warrant blown-fiber back cushions against softening and flattening of fibers, which are considered normal wear, and not defects. The cushions should be fluffed occasionally to keep these fibers evenly distributed.

RECLINER MECHANISMS: (250LB LOAD RATING)

LuxHome Seating warrants to you the original purchaser, a limited three (3) year warranty for residential use only. In the event a mechanism is determined by LuxHome Seating to be defective within the warranty period, LuxHome Seating will, at its option, repair or replace the mechanism.

In no event shall LuxHome Seating be responsible for any disassembly, installation, or labor charges outside of our manufacturing facility. In addition, LuxHome Seating shall not be responsible for any shipping or packaging charges, except during the first year of this warranty.

FABRIC

LuxHome Seating warrants all fabrics for a period of one year to the extent of the warranty provided to LuxHome Seating by the original fabric supplier. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty.

LEATHER

LuxHome Seating warrants all leathers for a period of one year to the extent of the warranty provided to LuxHome Seating by the original leather supplier. In general, leather manufacturers do not warrant for improper cleaning or contact damage, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty. Leather is a natural product, so wrinkles, insect bites, healed scars and other natural markings, as well as some color and surface variations, are not considered flaws.

Exclusions: This warranty does not apply to furniture that is intentionally misused, or to damage resulting from negligence, exposure to sunlight or outdoor elements, nonresidential use, improper cleaning, pet damage, or other unreasonable use, or to fabric damage or failure due to a fabric protection chemical treatment, improper cleaning, or when abnormal heavy soiling or abuse is evident. This warranty applies only to the original purchaser and terminates in the event of resale or recover. Because LuxHome Seating is made by hand using natural materials, minor variations will occur from piece to piece. Therefore, this warranty does not cover such minor differences between
your furniture and in-store samples, printed materials, and video or Internet displays.